SERVICE AND SUPPORT

All Imaxeon supplied products feature a comprehensive one-year warranty to maintain product safety, reliability and quality. The warranty covers both Imaxeon and MEDRAD manufactured products throughout Australia and New Zealand.

Imaxeon, the company, is certified to ISO13485:2003, ensuring all product services provided are to the highest International Standard. This is your guarantee that patient and workplace safety are never compromised.

CUSTOMER SERVICE

Imaxeon has been at the forefront in offering Certification and Quality Assurance services for all Imaxeon supplied contrast injection systems. The CQA service meets the requirements of AS 3551-2004, which requires all diagnostic medical devices to be verified annually for functional testing, performance verification and electrical safety. Contact Imaxeon immediately if you are using a contrast injection system that is not certified safe to use with patients.

CUSTOMER SUPPORT

Imaxeon supplies all accessories and disposable products for Imaxeon and MEDRAD contrast injection systems. For continued patient safety, always use the specific disposable set designed for your system. Call Imaxeon Customer Support if you need more information.

FREQUENTLY ASKED QUESTIONS

Informative answers to frequently asked questions has been included on this website.

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